Hi Team, I am configuring SSO login for my customer in Eloqua but not able to see sso under users
Hi Team, I am configuring SSO login for my customer in Eloqua but not able to see sso under users ,
Can you please guide what level of access I supposed to get to configure the SSO and to see the SSO configuration ?
I want to configure it both Eloqua sandbox and Eloqua Prod
Sachin Jain-Oracle Mr Posts: 164 Employee
Hi Abhijeet R
Thank you for reaching out to the community forum with your question.
I have reviewed the question and found some helpful help center and knowledge base articles; hopefully, these articles should help you solve your problem.
Before you go through these articles, please:
- Confirm with your Account Director that SSO is available for your trim.
- If it is, open a service request to have Eloqua Product Support enable it.
A. Setting up SSO users: https://docs.oracle.com/en/cloud/saas/marketing/eloqua-user/Help/SingleSignOn/IdPSetup/SettingUpSSOUsers.htm?Highlight=SSO%20login#User
B. SSO requirements: https://docs.oracle.com/en/cloud/saas/marketing/eloqua-user/Help/SingleSignOn/IdPSetup/SingleSignOnWithIdP.htm#SSO
If still facing the issue, please lodge a support ticket. There are likely more specifics behind the question, and it's best to address the specific scenario via Support.
This document is meant to be a reference to understand the privileges and features that should be given to an instance based on the product trim.
If you would like to continue the discussion here, please feel free to post your comment or feedback.
If I answered your question, please click "yes" in the "Did this answer your question" section below.
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Sachin Jain | CX Community Manager