Special Characters in Candidate Profiles

Content

Hi all,

We have integrated TBE with our payroll application to automate our hiring and onboarding processes and we keep encountering an issue where a new hire's address will have extra special characters at the end of the street address.  As a result this causes our integration to stall until the candidate with the problem is identified and the address is cleaned up. 

I can't imagine that our applicants are deliberately keying in symbols into their address (like: `, ~, å,¬, etc.), so I would have to think this has something to do with Taleo's interactions with certain web browsers, or the way they may be auto-loading thier profile into an application and not reviewing it before submitting thier application- but from my end I can't tell.  We're operating multiple locations in a high-turnover industry so we hire hundreds of people a year and this causes havoc with getting people migrated through our various operations systems.