A few general questions about Learn
Summary
I'm looking for some clarification on a few Learn items.Content
Hello, I am trying to find answers to a few example issues that I have not been able to locate in online help or any of the Learn documentation. Any feedback would be greatly appreciated!
1. If I set up the User First/Last Name Dynamic Object and the first name doesn't show up - aside from there not being a first name in the profile itself, why would the first name not appear?
2. If I'm creating a Learning Plan that contains an ILT - do I map the ILT event, track, or session? In the past I've mapped the event, but I'm wondering is that is the best practice?