Tasks Remain In Progress in Onboarding
Summary
Tasks Remain In Progress in OnboardingContent
Hello,
We have a passport integration setup with HireRight as our I-9 vendor. Since the release of 15A, we've noticed that when Onboarding Transitions processes are being canceled out while the I-9 task is in the status of "Pending Employer", there is an "I9 Section 2 Invitation Email" task that is not being removed from the tasks list within the Onboarding Transitions Center for our hiring managers. These "tasks" are not accessible via OBI nor TCC and only allow the option to be reassigned through the UI, so we currently have no way of clearing them out. When we click on the