Internal house icon not showing for internal employee, External showing as Internal

Summary

Internal house icon not showing for internal employee, External showing as Internal

Content

Hi - our internal employees get loaded over from our HRIS system via integration. We have noticed a few things:

• An internal employee getting external status
• Additionally, a few external contractors getting in as internal with house icon

Has this happened to anyone else and is there an easy fix to reverse their internal/external status quickly? We still are trying to get at root cause but want to at least fix the front facing piece first.

Thanks!