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Unable to search by preferred Name in R12

edited Jun 22, 2017 9:17PM in Human Capital Management 7 comments

Summary

Unable to search by preferred Name in R12

Content

Hi 

We were able to search persons from  person management screen by giving in the preferred name or known as name.

After upgrade R12 preferred name does not give any search results but the same thing is still working in R11.

Did any of you had this issue after upgrade R12?

I did run the Update Person Search Keywords, but that did not help.

Also i did compare the name formats by going to Manage Person Name Format, its still the same.

Am i missing to run any other ess job?

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