Absence PTO Completed Emails Not Sent to Line Manager Supervisor — Cloud Customer Connect
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Absence PTO Completed Emails Not Sent to Line Manager Supervisor

edited Nov 10, 2017 3:53PM in Human Capital Management 1 comment

Summary

Absence PTO Completed Emails Not Sent to Line Manager Supervisor

Content

We currently have HCM Absences/PTO configured where employees submit a PTO request email notification.  Three emails are currently sent once the absence is auto-approved by a Line Manager supervisory rule.

1) The employee receives an FYI email of the absence request.

2) The employee receives a Completed email of the absence request.

3) The Line Manager receives an FYI email of the absence request.

How does the Line Manager receive the Completed email? I have tested the notifications within the AbsencesApprovalsTask in BPM Worklist by setting up the "Complete" email for Assignees, but this only sends a Completed email notification to the Requestor/Initiator.  Thoughts on how to get a Completed email notification sent to the Line Manager?

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