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Employees Missing from Download

edited Sep 5, 2020 12:33AM in Payroll and Global Payroll Interface (GPI) 6 comments

Summary

Staff incentive plan is not downloading everyone

Content

It is me again.  I am in our test environment working on two incentive plans that will payout this fall and will need to be developed in the Production environment in July.  The management incentive plan for ~1300 managers downloaded just fine.  The staff plan, however is not. this plan covers ~20,000 employees and is only pulling down 7,000.  I have never had problems with the file size in the past, but I was not sure if that was an issue here.  I decided to download for my team of about seven people and only one is showing up in the

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