SMP Daily deduction value calculating at incorrect value (one third more than it should be) — Cloud Customer Connect
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SMP Daily deduction value calculating at incorrect value (one third more than it should be)

Content

Hello,

We are using the seeded SMP formulas in the UK... for many employees this works fine, for one, their daily deduction is calculated incorrectly.

 

The formula should be:

Annual Salary / 12 / numebr of calendar days within the month.

 

Expected behviour

30000 / 12 / 30 days in September = £83.33

 

Actual behaviour = £125

Workaround (we've reduced the salary to 20000

20000 / 12 / 30 days in September = £83.33 (but of course it is not right to have to do this)

 

As mentioned, it works fine for other employees, all employees are full time (1 FTE) so we don't understand this,

SR raised, but if anyone else has come across this or help in anyway it will be much appreciated,

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