High Volume of Locked Accounts — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

High Volume of Locked Accounts

edited Nov 9, 2018 9:55PM in Human Capital Management 2 comments

Summary

We are experiencing a high volume of locked accounts using SSO/ADFS

Content

Hi-

We are trying to debug issues and hoping that others have experienced a similar issue. We currently are on R13 18B and are experiencing a daily volume (5-10) of users that are locking their accounts. We have SSO enabled via ADFS, yet users continue to get locked accounts. We cannot fully understand the issue; however, we do find that users sometimes are getting redirected to the Oracle direct sign-on page after entering in their credentials. We hypothesize that when redirected, the user instinctively enters in the credential information into the sign-in page instead of selecting "use my company's sign in" for SSO.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!