HR Help Desk Primary Point of Contact

Summary

No name is defaulting in Primary Point of Contact while creating service request as Employee

Content

Dear Team,

Need some assistance.

I have added Create Service Request privilege to custom Employee Role.

SVC_CREATE_SR_PRIV

PER_CREATE_SR_FROM_HCM_PRIV

Now when I try creating Service Request as an Employee, Primary Point of Contact is not coming up. When I try searching I am not getting any name.

I have regenerated Employee Role. When I add Human Resource Specialist View All, it works. This clearly indicates HR Helpdesk requires some additional data privilege but there is no documentation available on what that privilege is?