Content not saving for RTF formatted UDF requisition fields. — Cloud Customer Connect
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Content not saving for RTF formatted UDF requisition fields.

edited Jan 14, 2019 2:58PM in Taleo Enterprise 1 comment

Summary

Rich-text UDF fields on requisition templates are just clearing out when requisitions are saved.

Content

We have two UDF's on all of our requisition templates. One is a rich-text field that allows Recruiters to provided position specific details for their job postings, the other is a text entry field that captures the position start rate. Both were working without issue when the templates were built. 

Recently the rich-text field has stopped saving any content entered. The recruiters will enter their text, hit save, and the box just clears out and saves without retaining the content. Has anyone experienced this before? 

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