Custom AOR Type Issue With Approval Hierarchy

Summary

Custom AOR types issue

Content

After 18C updates, we are experiencing approval hierarchy issue for the custom AOR types that are used in middle of approval rules in approval hierarchy chain. Example when Manager initiates any MSS transactions it has chain of approvals based on AOR types, the delivered AOR types like HR_REP,  BEN_REP, PAY_REP. are working and showing up on the approver hierarchy, but we have custom AOR types like COMP_REP...etc which are not showing up on the approver hierarchy. Just checking anyone faced similar issues after 18C.

Version

18C

Code Snippet

#Workflow, #Approval, #AOR