BI Bursting Mail - Need to Send Mail from a Generic Mail Box

Summary

BI Bursting Mail - Need to Send Mail from a Generic Mail Box

Content

Dear All,

We have created a Generic Mail Distribution List Say "HRServices@ABC.ae".

In the BI report , we setup the Bursting Query such that the mail will be sent from this Distribution List. That is , Parameter 3 (From Address).
The recipient of the mail is employee's email address. That is Parameter1 (To Address)

The issue is we are not getting any notification delivered to the employee's email address if we mentioned the Distribution List in the Parameter3.

If we mention Oracle BI Mail box (say ,