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Gmail Bounce Backs

edited Feb 13, 2019 4:20PM in Taleo Enterprise 10 comments

Summary

Our users are receiving bounce backs from Gmail addresses

Content

Hi,

Our users have been receiving bounce backs on emails sent to candidates with Gmail addresses.  The last time we saw issues like this was several years ago and it was because of Taleo emails being blocked by Google.

We have an SR open but am wondering if others are seeing the same behavior?

Here is an example of the bounce back.

Delivery has failed to these recipients or groups:
<Candidate email address removed>
Your message wasn't delivered due to a permission or security issue. It may have been rejected by a moderator, the address may only accept email from certain senders, or another restriction may be preventing delivery.

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