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Disappearing images in OTBI Dashboard

edited Mar 5, 2019 7:39PM in Reporting and Analytics for HCM 2 comments

Summary

Disappearing images in OTBI Dashboard

Content

I built a dashboard for users to look up Jobs and print out the corresponding Job Profile in a PDF format

I am using the Link or Image object to display an Icon which has the link to the BIP report for the PDF printout.

The functionality works great, but the icons disappear from time to time.

*Different users and browsers

I have uploaded the icons through the Link or Image properties and pointed the object to a url (the UCM Web Center); Both options seem to have this disappearing affect.

Clearing browser Cache and restarting sometimes helps, but the only real way to get the icons back is to switch where the image is (from the upload to the url and back again) AND I always see the icons so I cannot troubleshoot effectively.

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