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Person Customer to be hired or Used in Help desk as contact

edited Apr 5, 2019 11:45AM in Human Capital Management 2 comments

Summary

Person record being shared across

Content

Hi,

My impression is that person record is shared across but I am not able to see why Workers are not available as Contacts in Help Desk Service request. I can create contact in Help desk/Service request and these guys appear in Manage customer screen but if I create a person customer I don't see them in contact or person management. How can I check that I already have a person so that I can hire him without creating a duplicate person once again.

 

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