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Can't amend incorrect training outcome (status) from Complete to Not Passed

edited Apr 12, 2019 6:38PM in Learning 3 comments

Summary

Can't amend incorrect training outcome (status) from Complete to Not Passed

Content

Hi all

Does anyone know if it's possible to change a learning outcome / status from 'Complete' to 'Not Passed'?

I've checked the ORACLE documentation and cannot find anything to support if this is possible.

Manage Activities is accessible but the values are blanked out and even when we change the status to 'not passed' in the 'edit learning activities in a spreadsheet' then click 'upload' it doesn't change the status.

Unfortunately the trainer selected the incorrect value and from an auditing perspective the learner now looks like they've successfully completed the training when in reality they haven't

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