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Blank Worklist pages after 19A upgrade with custom roles

edited Apr 17, 2019 4:00AM in Human Capital Management 1 comment

Summary

Blank Worklist pages after 19A upgrade with custom roles

Content

Hi All,

Recently our POD was upgraded to 19A. We already have workflow approvals on Legal Name changes and those were working fine until now. We are still on the old classic UI of the worklist notifications. After the upgrade, we are noticing that the approval gets triggered correctly, but when the HR approver tries to open the worklist notification, they see a blank page and only the Approve/Reject buttons are visible. Tried in all 3 browsers - Chrome, Firefox and IE and the behavior is same. We use custom HR roles. Interesting, when we attach the seeded Employee role, the worklist opens up fine and all

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