You cannot terminate or transfer the worker because there is an active payroll record in the future. — Cloud Customer Connect
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You cannot terminate or transfer the worker because there is an active payroll record in the future.

edited Sep 5, 2020 12:33AM in Payroll and Global Payroll Interface (GPI) 2 comments

Summary

Is there a way to remove the Payroll Relationship record so the employee can be terminated?

Content

We are trying to terminate several employees using HCM Spreadsheet Data Loader. 

We receive the message "You cannot terminate or transfer the worker because there is an active payroll record in the future." for several of the employees when doing this.

For example, we are terminating the employee effective 1/25/2019. The Start Date of the Payroll Relationship is also 1/25/2019. I believe that this is why we are getting the error. The original Payroll Relationship ended on 1/24/2019.

I think I need to remove the payroll relationship for the termination to work. I have gone into Manage Payroll Relationships and the only options I have on the payroll is to Close it or Transfer it. If I Close the payroll it end dates it at 4/22/2019. So, there is still an issue in terminating on 1/25/2019. If I Transfer the payroll it creates the new payroll with a start date of 4/22/2019. So, I still cannot terminate.  

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