Global Search

Summary

Global Search 19B Experiences and Issues

Content

We recently enabled Global Search with Newsfeed Layout. However, we are experiencing few issues related to Performance and Search Results.

1. On the News feed Home Page, the global Search is not returning expected Search results for Persons. For example: When we search for a Person named ‘Chris’, it usually returns search results on Person group and on recent items group (If searched this person recently). However, sometimes, the search results only return recent items group and not on Person group. The search results are inconsistent.
2. When searching for Actions, for example 'Manage plans', the search returns ‘Manage Plans’ but takes to 'Manage Individual Compensation Plan'. We are expecting the search should also return ‘Manage Plans’ that takes to ‘Manage Workforce Compensation Plans". Is there a way to modify the actions, that way we can see the results that are expected?