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Has anyone expereienced Learners not showing up on the course page but only on Learners page?

edited Jun 17, 2019 6:32PM in Learning 3 comments

Summary

Learners appearing only on Learners page but not on Course page.

Content

We enrolled a learner into a course.Course > Learners

The learner tile on the left side bar shows 1 Active Learner, but the learner does not appear on the page.

When we navigate to Learners link directly ( on the left panel of the Admin home page) and search for the learner name, the course shows up with status "No offering selected"

I ran all the required scheduled processes but nothing helps.

Multiple clients are facing this issue when they enroll employees from UI on ad-hoc basis.

Can someone please guide me if I'm missing something?

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