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Downloaded .vcf contact file from the directory: characters issue

edited Aug 22, 2019 6:52PM in Human Capital Management 1 comment

Summary

French characters in the address are not properly displayed when opening the vcf file

Content

Hello,

This is a question for all customers/implementers using another language than the English one:

We noticed that when downloading a contact card from the directory (Me > Directory > look for someone and click on the name > Contact Info Area: Download button), the accented characters are not coming well in the address (though they're fine in the person name) when opening the card in MS Outlook. See attached screenshot (contact card opened in Outlook): the yellow highlighted characters.

Have you faced such issue already? Do you have a workaround?

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