Eligibility Profiles in Checklist Tasks
Summary
How Eligibility Profiles in Checklist Tasks are working?Content
Hi Experts,
I would like to know how eligibility profiles are working for checklist tasks. Because the way I configured is not working.
Scenario:
Mr. John is the financial representative for ABC department (Areas Of Responsibility scope). In the off-boarding checklist, for the "Full and Final Settlement" task I have attached the eligibility profile created for ABC Department.
What is Expected to happen is when an employee assigned to ABC department is terminated, a checklist action should be triggered for Mr. John. However for other department, he should not get any notification for the task.