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Report with link to attachments.

edited Oct 31, 2019 12:30PM in Reporting & Analytics for B2C Service 9 comments

Summary

How do I get a report with a link to attachments for each incident?

Content

Hello,

I have a report that shows the incident information and the attachments associated with the incident.  Now I want to have a link in the report that allows the user to click and download the attachment from the report.  I'd prefer to be able to do a mass export of the attachments, but I understand that isn't possible.  So, I'll settle for this list of attachments I've created wit links to the attachments for the user to use to download the attachments - can anyone help?

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