Do you know what the attribute is for "expected hours" when routing requests for existing catalogue — Cloud Customer Connect
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Do you know what the attribute is for "expected hours" when routing requests for existing catalogue

edited Nov 1, 2019 9:59AM in Learning 3 comments

Summary

We are trying to route approvals on the basis of expected hours of training. Is this possible?

Content

Hi all, 

We are currently trying to find which attribute we need to use to be able to route requests for existing catalogue approvals on the basis of duration of course/expected hours to complete the learning item. However are having difficulty doing so.

We have tried using Learning Item Result > Learning Item Duration. But this doesn't seem to work. 

Do you know which attribute we should be using, or if this requirement is even possible?

Many thanks,

Emma

Version

19C
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