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Transfer Rejected Credit Memo

edited Dec 6, 2019 6:19PM in Project Management 2 comments

Summary

cannot transfer credit memo to AR, unable to correct error

Content

Credit memo in Transfer Rejected status due to amount of the credit being greater than the original invoice amount. When invoices and credit memos are transferred to Receivables the credit memo appears in Import Exceptions with the following error: The total amount of the credit memo cannot exceed the balance of the debit item it is crediting.

The credit memo is returned to projects in Transfer Rejected status when Confirm Invoice Acceptance Status in Receivables process is run. The only option available on the transfer rejected credit memo is to transfer to receivables again.

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