Starting September 2025, Oracle Community will require Multi-Factor Authentication (MFA) for all member logins. This simple extra step helps protect your account—and the community data—by adding an additional layer of security during sign-in.
Hi experts,
Does anyone know how to set specific permissions of a role over tasks like acquire, escalate, withdraw, reassign and suspend?
My user does not want attendants being able to either withdraw nor suspend tasks.
Thanks,
Samuel Lima
To view full details, sign in.
Don't have an account? Click here to get started!
Drop in to one of our regularly scheduled CX demo hour sessions to learn more about Marketing & Sales Unification and more!
Drop in to one of our regularly scheduled CX demo hour sessions to learn more about Service Automation and more!
