Synchronize Person Records Scheduled Process

Summary

Synchronize Person Records issue where job status is completed in a terminal state

Content

Hi All,

 

i'm reaching out to see if anyone has any guidance on the scheduled process called Synchronize Person Records.  We run this process 5 times a day however all of the Succeeded statuses all show the below message after further research.  

Job Status

The request has completed and is in a terminal state.

 

The issue we are having is we cannot enter a Personal Payment method for an employee and we've read that this scheduled process should fix the issue but it doesn't seem to be work.  I also ran the scheduled process Maintain Party and Location Current Record Information found in