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notification mail not sent or received

edited Mar 29, 2020 3:16PM in Integration 5 comments

Summary

notification mail not sent or received

Content

We have a notification with attachment in OIC integration. This sends out a mail perfectly fine when we have from address as "no-reply@oracle.com", but when we change to valid email Id e.g support@mydomain.com , this does not send out any email.

We have already added this email in setting > notifications > Sender Email Address.  The mail from OIC also verified in outlook and approval status showing as Approved .

When we try to send email with attachment using this email address, emails are not sent or not received, The integration and activity stream shows successful invocation of notification activities

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