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Production environment skill retraining

edited Apr 8, 2020 10:52AM in Digital Assistant & Mobile 2 comments

Summary

Using the skill insights retrainer tab as a means to improve utterance data

Content

Hi there,

I'm fairly sure that this can be done, but I wanted to check:

Say that in a production envrionment, I have a published skill added to a published digital assistant with conversation data being logged in insights. Then say that conversations start coming in and I want to improve the bot's accuracy. Can I then go into the Retrainer tab of the skill insights to amend mis-classified messages without any impact on production?

 

 

 

Version

19.4.1
Tagged:

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