External Transactions - SLA Journal Line Description

Summary

Select Customer Reference column to display in Journal Line Description

Content

Hi,

Out of the box, SLA journal entries for external transactions within Cash Management will bring data from Reconciliation Reference.

We are using standard BAI2 format and most of our external transactions data to auto-reconcile have to use data from Additional Entry Information Field which is copied into Reconciliation Reference.

There is specific unique data stored in Customer Reference which cannot be used for generate transactions as data is more unique and we need to have different GL accounts for offset account.

We could not find a source field for Customer Reference. Is there is a way to populate Customer Reference column available in CE_STATEMENT_LINES and also on the screen to define/select in SLA journal line description.