Not Passed - Score - Unable to mark as completed

Summary

Not passed with Score

Content

Hello Team,

We have a scenario where the Not passed records are not rolling up to reset process and we are working with Oracle for the resolution. 

While this is going on, we are getting records stuck with Not passed status and so manually resetting the activities. For some records where the score is not enough as per the requirement, even when we mark all the activities as completed, the offering is still in Not passed status. Please let me know if we have any work around to mark the offering as well as completed.