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Learn BI New Assignment Notification best practices

edited Jul 1, 2020 9:01AM in Learning 3 comments

Summary

Issues with notification

Content

We assigned out a new course out just after midday yesterday via an initiative and two issues formed:

Some users received an error notification (see attached)

Some users received no notification..

Does anyone know why this would be?

The notification agent reruns every 6 hours: 12pm, 6pm, 12am, 6am. The frequency is daily, every one day.

The Evaluate Person IDs for Assignment Rule runs evrry four hours: 12am, 4am, 8am, 12pm etc

 

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