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Get the Percentage of Status from daily incidents

edited Jul 20, 2020 11:01AM in Reporting & Analytics for B2C Service 6 comments

Content

Hi Experts,

Is there a way to Get the Percentage of Status from daily incidents? Example: for today there are a total of 100 incidents and 50 of those are solved. 30 are unresolved and 20 are waiting, so the result must be 50% for solved 30% for Unresolved, 20% for Waiting. Is this possible?

Thanks,

Jepee

Version

18D
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