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Need to capture 2nd thread response date/time in report column

edited Jul 20, 2020 12:17PM in Reporting & Analytics for B2C Service 2 comments

Summary

Need to capture 2nd thread response date/time in report column

Content

Hey All,

There is three response sent to the customer. I want to capture the 2nd response date/time in the report column using the thread table. Is there any possible way to do it.  I have attached the screenshot of what exactly I needed.

Thanks in advance!.

Regards,

Vikash

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