Way to customize Dispute Details section in Oracle Fusion Incentive Compensation — Cloud Customer Connect
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Way to customize Dispute Details section in Oracle Fusion Incentive Compensation

edited Jun 3, 2023 8:47PM in Incentive Compensation 2 comments

Summary

Based on Dispute Type field value, automatically the fields under dispute details section are changing. Is there a way to customize this?

Content

Hi All,

We want to understand if there is any option to customize the dispute details section fields based on the value we select in Dispute Type filed.

Currently as per OOTB functionality for example if we are selecting "Incorrect Credit" dispute type, some sort of fields are showing up under dispute details section.

If we are selection "Incorrect Earnings" dispute type, some sort of fields are showing up under dispute details section.

If we create a new custom dispute type value, then how to customize which fields to show up for the custom dispute type under dispute details section.

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