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You can't access your federal and state income tax withholding info. Contact your Payroll Representa

edited Sep 18, 2020 11:10PM in Payroll and Global Payroll Interface (GPI) 2 comments

Summary

HRX-1562281 error when Employees are trying to Update their Tax Withholdings

Content

We are starting to receive reports of employees receiving the following message when trying to update their tax withholdings: 

"You can't access your federal and state income tax withholding info. Contact your Payroll Representative for assistance. (HRX-1562281)"

Navigation: Home page > "Me" tab > "Pay" tile > "Tax Withholding" tile > message.

We just updated to version 20C.  

Version

20C
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