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OTBI reports sent via Email are causing performance issues

edited Sep 6, 2020 10:22AM in Reporting and Analytics for HCM 1 comment

Summary

OTBI

Content

Hi.

I have noticed that most of the OTBI reports I schedule using the agent and send via Email are causing lagging issues when the user tries to open them on Email. It doesn't matter whether the output is extracted to the Email as content or as an attachment. It happens in both ways.

If I access the View Source of the email, I can see there's a lot of preceding text which is apparently irrelevant to the query that is probably the reason for the lagging.

I have attached the View Source of one of these Emails. You can see that only in the bottom of the Email there's the data table itself, but before it there's a lot of text that burdens the Email performance.

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