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Unscheduled Maintenance is Increasing- We need Predictability

edited Oct 23, 2020 9:13AM in Payroll and Global Payroll Interface (GPI) 1 comment

Summary

Several Occurrences of Unscheduled Maintenance is making me uneasy

Content

All, 

We are on 20C and I am not sure why we are suddenly experiencing additional "Unplanned Maintenance."  We received 4 since 8/29 

This has been the 4th unscheduled maintenance since 8/29.  We try to give our business teams at least a week notice, but fortunately they have been able to accommodate these changes. Anything you can do to communicate to the right people that more lead time the better.

Event

Date of Announcement

# Days’ notice

Date of Downtime

Production Issues Forced us to restart BI Server

8/25

4 days

8/29

Benefits Patch

10/1

3 days

10/4

Social Data & Insight

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