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Costing for Benefits Deductions

edited Oct 23, 2020 3:43PM in Payroll and Global Payroll Interface (GPI) 3 comments

Summary

We setup new benefits deductions and costing isn't working

Content

We are setting up new benefits deductions for 1 benefit that we don't want to have arrears and retro calculate.  We setup everything exactly as the previous deduction element but the costing is not working.  The costing is setup in an information element but where is the connection to the actual voluntary benefit deduction.  We have no documentation from our implementation so are struggling with how to get the costing to work.

Does anyone have any guidance on where to look next that we may have missed in our setup?

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