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Agents login

edited Nov 6, 2020 7:14PM in Recruiting, Opportunity Marketplace 4 comments

Summary

Agents unable to log in when SSO is enabled

Content

Hello,

 

When agents receive the notification to refer a candidate, they select the link in the correspondence, they try to enter the credentials but always get the message that the credentials added are wrong, even though we have checked them multiple times. Could it be that agents are not able to access when SSO is enabled? Shouldn't they be able to access the system by accessing the link in the notification and using their credentials?

Thanks

Version

20 C
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