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Verification code is not being sent to applicants

edited Nov 11, 2020 8:48PM in Recruiting, Opportunity Marketplace 6 comments

Content

The applicant was sent a link to apply to a specific role.
They clicked the link, clicked the Apply button, entered their email address, selected the checkbox for I agree with the terms and conditions and then click the Next button. They have been waiting for 45 mins for the verification code. They have previously applied for a position.

I have an SR open with Oracle.

Is there a queue that processes the request to send the verification codes so applicants can apply for roles? Is there a job that needs to be ran?

Has anyone else experienced this issue? If so, how did you resolve it?

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