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Error with QuickPay: A system error ORA-01403: no data found ORA-06512

edited Nov 11, 2020 9:16PM in Payroll and Global Payroll Interface (GPI) 2 comments

Summary

Error with QuickPay: A system error ORA-01403: no data found ORA-06512

Content

When we click Submit on a QuickPay, the error message below appears immediately (the QuickPay does not run).  Has anyone run into this?  We are running weekly QuickPays through next year to test benefits deductions and all but one QuickPay run successfully except for the second-to-last QuickPay which results in this error message:

A system error ORA-01403: no data found ORA-06512: at “FUSION.PAY_QUICKPAY_PKG”, line 213 ORA-06512: at line 1 occurred in table PayrollAction.insertQPayAction at location 6. Contact your help desk.
ORA-01403: no data found ORA-06512: at “FUSION.PAY_QUICKPAY_PKG”, line 213 ORA-06512: at line 1

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