Duplicate Person Records (Hiring Contacts)

Summary

We are having issues with Duplicate person records after we hire Contacts in ORC. The duplicate check only checks for any current or ex employee records.

Content

We are having issues with Duplicate person records after we hire Contacts in ORC. The duplicate check only checks for any current or ex employee records. With 20D we should be able to automatically catch and prevent duplicate ex-employees with the new duplicate feature within the CSP. But we will still have issues with duplicate person records for Contacts.

How are we supposed to prevent duplicate person records for when we hire Contacts? These Contacts could be tied to Benefits Plans on their contact record prior to being hired as an employee.