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Issue accepting offers on mobile devices

edited May 24, 2021 1:51PM in Recruiting, Opportunity Marketplace 2 comments

Summary

Verification issue

Content

We are experiencing issues testing candidate offer acceptance on mobiles - mainly on androids.

It seems that when you click into the link from the email, it will naturally open up in the email application, rather than the mobile browser. However, the candidate needs to then go back into the email to get the verification code, meaning they can never get into the offer as when they go back into the offer link they need to request a new code. Meaning an infinite loop of clicking the link and going back to get the code.

How are other customers dealing with this?

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