After 21B Request for Information job flow is not triggering the associated Notification

Summary

After 21B Request for Information job flow is not triggering the associated Notification

Content

Hi Gurus, 

 

Requirement: after successful application and extenal candidate getting in the first state of the first phase, system should automatically trigger a Request for Information flow that will in turn send a Notifcation ( Automated Job Application Request Info Notification category ).  We created a CSP and in the first state of the first phase we added the Request Information event and the associated notifcation.

The system worked perfect untill we upgraded to 21B. Now the RFI Notification is not sent anymore and candidate cannot add requested info.