Implementing Close Integration Between HCM And HR Help Desk
Summary
How to Embed "Create Service Request" And "Search Knowledge" Application Components Within HCM Transactional PagesContent
There are a significant number of benefits in having a fully unified HR Help Desk (HRHD) and HCM solution, in terms of:
- Common application
The HR Help Desk transactions are more engaging and easier/quicker to use.
- Fully unified database
Costs are reduced by removing the need to design data integration between an HCM and a Service Desk solution.
- Consistent and unified security model covering both functions and data access
The risk of inappropriate data access/data loss/data breach, critical under UK GDPR is reduced. Legislative data privacy requirements and other organisation data obligations are much simpler to automate and administer.
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