User did not receive auto provisioned employee role after passing their effective start date & are s

Summary

User was still showing as pending worker in the security console and did not have the auto-provisioned employee roles assigned after his start date

Content

Hi,

Wondering if anyone else has encountered a situation where an employee has passed their effective start date but still have the pending worker security role assigned to them? After reviewing the assignment, it had changed to an Employee assignment number and was not showing as pending worker.

The expected behaviour would be to have the auto provisioned roles assigned to this employee once they reached their effective start date.

This was only isolated on one user and that only increases the mystery.