You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Any issues with the Move to HR duplicate check with contact (dependent/beneficiary) vs. ex-employee

in Recruiting, Opportunity Marketplace 1 comment

Summary:

We have come across some issues where the Move to HR duplicate check is not appearing to show ALL duplicates within the system for a given person.

The check searches ALL HR records for DOB and SSN, this will include contact (dependent/beneficiary) records as well. However, if a person is a contact (dependent/beneficiary) as well as an ex-employee and has applied with a different email (was not merged prior to Offer phase), when the Move to HR action is performed it catches as a duplicate (as it should). The system ONLY shows the contact (dependent/beneficiary) record and NOT the ex-employee record that is needing to be merged. This is causing duplicate records to be created and a huge headache for HR to get the duplicate removed and

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!